Privacy Policy
Last updated: August 2026
This policy explains what data Makundal collects, why we collect it, and the rights you have over it.
1. Data we collect
We collect the account details you provide at registration (name, business name, email, and phone number), the operational data you enter into your workspace, and basic usage information such as sign-in activity. We also store one essential session cookie that keeps you signed in. If you opt in on our public pages, Google Analytics measures page visits and fixed interaction labels and may set analytics cookies; it receives no email, workspace name, form value, or activity from inside your workspace.
2. How we use your data
We use your data to create and secure your workspace, provide and improve the service, send transactional messages such as email confirmation and account notices, and respond to support requests. Public-page analytics remains off until you allow it, and you can withdraw that choice through Analytics preferences. We do not sell your data.
3. Legal basis
We process personal data under Chilean data-protection law, including Law No. 19.628 on the protection of private life and, from 1 December 2026, its reform under Law No. 21.719. We process data to perform our contract with you and, where required, on the basis of your consent.
4. Data retention
We keep your data for as long as your workspace is active. After cancellation we retain it for a limited period to allow recovery and to meet legal obligations, after which it is deleted or anonymized.
5. Your rights
You can access, rectify, or request deletion of your personal data, and request a copy of your workspace data. To exercise any of these rights, contact our support team and we will respond within the timeframe required by law.
6. Subprocessors
We share data only with the providers needed to run the service: Brevo (transactional email), Zoho SalesIQ (support chat), Cloudflare (security and content delivery), Railway (hosting), and Google Analytics (opt-in measurement on public pages). Each one processes data only for the stated service.
7. Contact
For any privacy question or to exercise your rights, reach us through the in-app support chat or the support channel listed in your workspace. We will help you promptly.